Privacy Policy and Data Processing

In accordance with Regulation (EU) 2016/679 ("GDPR") and applicable UK law on the protection of personal data, this policy describes how the owner of the website removalscompanies.info (hereinafter "the Data Controller" or "We") manages the personal data of users who interact with the site, especially those who submit quote requests. By using the site, you agree to the conditions specified below.

Data Controller

The Data Controller for personal data processing is the company that owns the removalscompanies.info website, with its registered office in the UK. For any questions or to exercise your rights regarding personal data protection, you may contact us by email at: [email protected].

Types of Personal Data Collected

Through the removalscompanies.info website, we collect and process personal data voluntarily provided by you, including:

• Identification and contact details: name, email address, phone number.
• Information relating to the move: departure and arrival cities, approximate moving date, list of items to be transported and any additional notes.

You are responsible for the personal data of third parties included in the forms or provided through the site, ensuring that you have the right to communicate or disseminate them, releasing the Data Controller from any liability to third parties.

Purposes and Legal Basis of Processing

The personal data you provide are processed for the following purposes:

• Management of quote requests: data are used to connect you with qualified removals companies, assess the request, prepare a quote, and facilitate commercial negotiations between you and the removals company. The legal basis for processing is the implementation of pre-contractual measures requested by you (Art. 6.1.b GDPR).
• Communication of data to third parties (removals companies): data are transmitted to third parties (removals companies) that partner with removalscompanies.info, solely to allow the preparation of a quote and allow you to receive relevant offers. The legal basis for processing is your consent, expressed by submitting the quote request (Art. 6.1.a GDPR).

Methods of Data Processing

Personal data are processed using automated and/or manual tools, in accordance with the principles of fairness, lawfulness and transparency as required by the GDPR. We take appropriate technical and organizational measures to ensure the security and confidentiality of data, preventing unauthorized access, disclosure, modification or unauthorized destruction.

Communication and Transfer of Data

Your personal data, within the limits of the purposes described above, may be communicated to:

• Removals companies partnering with the Site: for quote preparation and any commercial negotiation.
• IT and cloud service providers: responsible for the maintenance and management of the Data Controller's technological infrastructure.
• Judicial or supervisory authorities, if required by laws or regulations.

Data will not be disclosed, nor sold to third parties for commercial purposes not related to obtaining a quote.

Data Retention Period

Personal data collected for the stated purposes will be kept for the time strictly necessary to manage the quote request and any subsequent negotiation. Once processing is completed, the data will be deleted or anonymized, unless it is necessary to keep them to fulfill legal obligations or to protect the rights of the Data Controller in the event of disputes.

Data Subject Rights

You, as the data subject, may exercise the following rights at any time:

• Right of access: obtain confirmation as to whether or not your personal data is being processed, and if so, request a copy of that data.
• Right to rectification: request the correction of inaccurate personal data or the integration of incomplete data.
• Right to erasure (“right to be forgotten”): obtain the deletion of your personal data, if the required conditions are met.
• Right to restriction of processing: request the restriction of processing in certain cases (e.g., contesting the accuracy of the data).
• Right to data portability: receive your data in a structured, commonly used and machine-readable format, where applicable.
• Right to object: object to the processing of personal data if there are legitimate reasons.
• Right to withdraw consent: withdraw your consent at any time, without prejudice to the lawfulness of processing based on consent before withdrawal.

To exercise your rights, you may send a request by email to: [email protected]. You also have the right to file a complaint with the Information Commissioner's Office (ICO), if you believe that the processing of your data does not comply with current regulations.

Updates to the Privacy Policy

The Data Controller reserves the right to update, modify or supplement this policy at any time by publishing the updated version on this page. You are encouraged to periodically consult this section for any updates.

By using the site and submitting a quote request, you declare that you have read, understood and accepted this privacy and data processing policy.